PRACPROS
24/7 AI Receptionist

Never miss a new patient again.

Patients often contact two or three offices within minutes, and the first practice to answer usually gets the appointment. The PRACPROS AI receptionist picks up every call and inquiry in seconds, around the clock, and books the visit before they try the next number.

AI Receptionist
Live call

AI receptionist on the line

Saturday, 7:02 PM · after hours

PatientHi, I chipped a tooth. Anything open tonight?

AI receptionistI’m sorry to hear that. I can fit you in tonight. Which time suits you?

Open slots tonight

7:30 PM8:15 PM9:00 PM

Booked · Tonight 8:15 PM

Added to the schedule, patient texted a confirmation

New patient

1 ring

Answered in

24/7

Calls covered

Why it matters

The first practice to answer is usually the one that books.

Phones go unanswered at lunch, during procedures and after closing, and an unanswered call is rarely returned. The AI receptionist covers those gaps. It answers in a natural voice, understands what the patient needs, offers real appointment times and confirms the booking by text.

Anything it should not handle, like a clinical emergency or a question only your team can answer, goes to a person right away with the full conversation attached.

How it works

How AI Receptionist works

Set up and managed by the PRACPROS team, so there is nothing for your front desk to learn or maintain.

Get a Quote
How it works
4 steps
  1. A patient calls or messages

    By phone, text or website form, at any hour, including nights, weekends and holidays.

  2. It answers in seconds

    A natural, friendly voice greets them, finds out what they need and answers common questions about your practice.

  3. It offers real times

    It works from your schedule and booking rules so patients are only offered appointments you can keep.

  4. Your team stays in control

    Every conversation is logged, urgent cases are handed over live, and nothing is lost.

What you get

Everything included with 24/7 AI Receptionist

  • Answers in seconds

    No hold music and no voicemail for new patients to give up on.

  • Books into your schedule

    Offers real openings and confirms the visit by text.

  • Covers every gap

    Lunch, procedures, after-hours, holidays and busy Monday mornings.

  • Calls, texts and forms

    One system responds to every way a patient can reach you.

  • Knows when to hand off

    Emergencies and sensitive questions go to your team immediately.

  • Fully recorded and reported

    Every call is logged, so you can see what was asked and what booked.

Common questions

24/7 AI Receptionist: your questions answered

What is an AI receptionist for a dental practice?

An AI receptionist answers your practice's calls, texts and web inquiries automatically, understands what the patient needs, answers common questions and books appointments into your schedule. It is available 24 hours a day, so new patients are never sent to voicemail.

Will patients know they are talking to an AI?

The voice is natural and conversational, and it stays honest with patients about what it is if they ask. What patients notice most is that someone picks up straight away and gets them booked.

What happens with emergencies or questions it can't answer?

Urgent cases and anything outside what it should handle are passed to your team immediately, with the conversation so far, so the patient never has to repeat themselves.

Does it work with our existing phone number and schedule?

Yes. PRACPROS sets it up around your current phone line and booking rules, so patients are only offered appointments your team can keep. We'll walk through the details of your setup on a call.

Get Started

Let every call become a patient.

See how the AI receptionist would answer your phones. Get a quote and we'll walk you through it.